I decided to enter The idea last minute towards the night out of the postmark deadline as well as had to help Select some photos It happened to help always be on OUR laptop on the time... after that super quick delivered them to help Walgreens 1-hour (they retail outlet including crap) and managed to get to the post team a number of minutes previous they closed...
Friday, 29 November 2013
My Alaska Airlines photo contest entry
I decided to enter The idea last minute towards the night out of the postmark deadline as well as had to help Select some photos It happened to help always be on OUR laptop on the time... after that super quick delivered them to help Walgreens 1-hour (they retail outlet including crap) and managed to get to the post team a number of minutes previous they closed...
The Alaska Formula: How the Airline Changes and Keeps Customers Happy
Alaska is the latest airline to do this by announcing that it would re-fit about three quarters of its fleet with these new kinds of chairs. But Alaska is doing things a little differently. Unlike other airlines, it's trying to make this a true win-win for itself and its passengers: It's adding in-seat power and new in-flight entertainment options.
It's rare to find a domestic airline with power outlets onboard, but when you do, it's usually two for every three seats. You know how this works —the outlet sits between the two seats, underneath the chairs. Limited legroom makes it pretty difficult to get down there, find the outlet, and plug your device in. Alaska is placing the outlets (both 110V and USB ports) in the back of every airplane seat—so it's right in front of you, and you don't have to share.
The entertainment system is getting an upgrade, too: Passengers may stream video from an onboard server directly to their own electronics (iPads, laptops, etc.) or to a device rented from the airline. Today, only the latter is available with Alaska's fairly expensive DigEPlayer option.
Wednesday, 27 November 2013
After minor turbulence, Alaska Airlines suspends prayer cards
After causing a bit of turbulence with some passengers, Alaska Airlines will no longer serve prayer cards with in-flight meals, the
company announced Wednesday (Jan. 25).
The cards, which take a line or two from the Book of Psalms, have been an Alaska Airlines trademark for 30 years, uplifting some flyers but annoying others.
“This difficult decision was not made lightly,” wrote Alaska Air Group Chairman and CEO Bill Ayer and Alaska Airlines President Brad Tilden, in a letter to frequent flyers miles.
The cards, which take a line or two from the Book of Psalms, have been an Alaska Airlines trademark for 30 years, uplifting some flyers but annoying others.
“This difficult decision was not made lightly,” wrote Alaska Air Group Chairman and CEO Bill Ayer and Alaska Airlines President Brad Tilden, in a letter to frequent flyers miles.
Tuesday, 26 November 2013
Alaska Airlines uses ExtraHop to ensure that flights take off
The Wall Street Journal recently posted an article titled Ensuring That Flight Takes Off – From The Data Center. The article describes why Alaska Airlines turned to ExtraHop Networks to help solve its application performance issues.
Chris Grey, Alaska Airlines’ director of IT operations, explains, “We’ve definitely seen a positive impact, in many cases [the ExtraHop Application Performance Management system]
can cut our troubleshooting time in half.” A 50% reduction in mean time
to resolution (MTTR) is just one of the reasons the ExtraHop system is
used extensively within the travel industry by companies including
Expedia, Continental Airlines, Kayak, Carlson, and others.
Reducing MTTR isn’t the only reason for the widespread use of the ExtraHop system in the travel industry. As the WSJ article notes, “applications used to be monolithic, but now they’re spread across several layers, including a Web server, a database and middleware to tie it all together. Those layers have become tougher to manage as applications have become more integrated with each other and data centers have many more servers than they used to.” The ExtraHop system is the only passive solution on the market that offers proactive early warning and accelerated troubleshooting across all tiers, including network, web, database, and storage.
Additionally, as the WSJ article points out, “add in virtualization and cloud computing—two emerging trends that enable applications to be more mobile and distributed than ever before—and the problems are only likely to get worse.” The ExtraHop application performance management system easily recognizes and adjusts to these complex and dynamic environments, analyzing a copy of the production network traffic in real time and extracting the valuable health and performance information. Rather than sample a portion of network traffic or require agents on every device, the ExtraHop system passively and dynamically adjusts to changing environments.
Progressive enterprises are realizing that a retrospective view of their network environment—a view that one might achieve using legacy technologies, such as NetFlow collection, SNMP polling, custom performance agents, or TCP-header inspection—is not sufficient to meet the demands of operating in a competitive environment where problem resolution must occur immediately. Even more importantly, through proactive early warning, trouble spots can be isolated and corrective action taken before a problem even occurs.
Alaska Airlines has made headlines in the past for its technological leadership in the travel industry, and we’re proud to be part of the latest achievements by their IT operations team.
For a copy of our newest case study featuring Alaska Airlines, email j.baker [at] extrahop.com. Let’s explore how the ExtraHop system can get your applications flying faster.
Reducing MTTR isn’t the only reason for the widespread use of the ExtraHop system in the travel industry. As the WSJ article notes, “applications used to be monolithic, but now they’re spread across several layers, including a Web server, a database and middleware to tie it all together. Those layers have become tougher to manage as applications have become more integrated with each other and data centers have many more servers than they used to.” The ExtraHop system is the only passive solution on the market that offers proactive early warning and accelerated troubleshooting across all tiers, including network, web, database, and storage.
Additionally, as the WSJ article points out, “add in virtualization and cloud computing—two emerging trends that enable applications to be more mobile and distributed than ever before—and the problems are only likely to get worse.” The ExtraHop application performance management system easily recognizes and adjusts to these complex and dynamic environments, analyzing a copy of the production network traffic in real time and extracting the valuable health and performance information. Rather than sample a portion of network traffic or require agents on every device, the ExtraHop system passively and dynamically adjusts to changing environments.
Progressive enterprises are realizing that a retrospective view of their network environment—a view that one might achieve using legacy technologies, such as NetFlow collection, SNMP polling, custom performance agents, or TCP-header inspection—is not sufficient to meet the demands of operating in a competitive environment where problem resolution must occur immediately. Even more importantly, through proactive early warning, trouble spots can be isolated and corrective action taken before a problem even occurs.
Alaska Airlines has made headlines in the past for its technological leadership in the travel industry, and we’re proud to be part of the latest achievements by their IT operations team.
For a copy of our newest case study featuring Alaska Airlines, email j.baker [at] extrahop.com. Let’s explore how the ExtraHop system can get your applications flying faster.
Monday, 25 November 2013
Alaska Airlines mobile site—5 features to geek out on
After working with Alaska Airlines on their iPhone and Android apps, we
moved on to the next project in their mobile portfolio: a revamped
mobile site, built from the ground up. We wanted to build a site that’s
fast, intuitive, beautifully designed, and works across a variety of
screens. Sounds simple enough, right?
Searching for Alaska Airlines Award Availability
The best place to search for award availability on Alaska Airlines is actually the American Airlines website.
As a bonus, British Airways miles can be redeemed on American
Airlines as well. So if you inadvertently come across a really good
American Airlines flight in your search, you can book that with you
British Airways miles too!
For my example, I am going to try to find flights from Los Angeles to Vancouver in June. June seems such a nice time to visit the Pacific Northwest! Once on the American Airlines website, I am going to type in my cities and dates.
For my example, I am going to try to find flights from Los Angeles to Vancouver in June. June seems such a nice time to visit the Pacific Northwest! Once on the American Airlines website, I am going to type in my cities and dates.
Friday, 22 November 2013
Alaska Airlines Gives Customers New Ways to Explore with Innovative Windows 8 App
At Alaska Airlines, we want to be the easiest airline to fly. And one
of the ways we want to accomplish that is by using innovative
technology.
Alaska Air was the first US airline to offer online booking in 1996 and the first to offer self-service check-in in 1999. Now our customers are embracing mobile as part of their travel experience, so we want to provide great mobile experiences. Tablets are becoming especially popular for researching and booking travel.
When Microsoft introduced Windows 8, we started thinking about how we could take advantage of its easy to use apps and intuitive design to help our customers. In fact, while we were still considering a new travel app for Windows 8, one of our developers stayed up most of the night building a prototype—just for fun! The next morning, he came into my office to show us what he’d developed. It was fantastic.
We decided to partner with Microsoft to create a Deals and Destinations App, which is tailored to help our customers find the best deals. The app is available free for download from the Windows 8 Store and it is optimized for a variety of devices, including tablets and any desktop PC running Windows 8.
Travelers can use the app to search for tickets to any one of the 90+ cities across North America and Mexico that Alaska Mileage serves. As they browse fares, shoppers can view photos and read descriptions of the places they plan to visit. Once customers are ready to lock in their purchase, they are directed to the main Alaska Airlines website to complete the transaction.
Alaska Air was the first US airline to offer online booking in 1996 and the first to offer self-service check-in in 1999. Now our customers are embracing mobile as part of their travel experience, so we want to provide great mobile experiences. Tablets are becoming especially popular for researching and booking travel.
When Microsoft introduced Windows 8, we started thinking about how we could take advantage of its easy to use apps and intuitive design to help our customers. In fact, while we were still considering a new travel app for Windows 8, one of our developers stayed up most of the night building a prototype—just for fun! The next morning, he came into my office to show us what he’d developed. It was fantastic.
We decided to partner with Microsoft to create a Deals and Destinations App, which is tailored to help our customers find the best deals. The app is available free for download from the Windows 8 Store and it is optimized for a variety of devices, including tablets and any desktop PC running Windows 8.
Travelers can use the app to search for tickets to any one of the 90+ cities across North America and Mexico that Alaska Mileage serves. As they browse fares, shoppers can view photos and read descriptions of the places they plan to visit. Once customers are ready to lock in their purchase, they are directed to the main Alaska Airlines website to complete the transaction.
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